Delivery Information

We make sure your custom-made curtains and blinds arrive safely, quickly, and stress-free.

Lead Times

  • Production starts once your order is confirmed and paid.
  • Average lead time: just a few days.
  • Maximum lead time: 14 days (depends on fabric availability).
  • After placing your order, we’ll contact you to confirm details and allow for any small adjustments (like dimensions).

iDESCU Satisfaction Guarantee

We go beyond the law to give you peace of mind:

  • Returns are accepted, even for custom-made products.
  • If you’re not 100% happy, simply return the product and we’ll refund your purchase (see Terms & Conditions - Withdrawal Rules for handling and refund details).

Shipping Costs

Order Value Delivery Cost Courier
Under €149 Calculated at checkout DPD or DHL
€149 and above FREE DPD or DHL

Courier Delivery Details

  • Deliveries: Monday–Friday, 8:00–17:00
  • Once dispatched, you’ll receive an email with courier details and a tracking number.
  • Didn’t get your tracking number? Email us at [email protected], and we’ll send it straight away.
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