Assistance & Support

We're here to help you create a home you’ll love — easily, confidently and with expert guidance at every step.

Quick Support from an Advisor

Our customer service team is available Monday–Friday, 9 am–5 pm.

WhatsApp icon WhatsApp us

Email: [email protected]

Whether you need help choosing fabrics, placing an order, or understanding our made-to-measure service, we’re happy to assist.

Free Window Styling Project

Dreaming of a new look for your interior but not sure where to begin?
Let us prepare a free professional window arrangement project for you.

You have two ways to get started:

Option 1 — Contact Us by Email

Send us a message at [email protected] and include:

  • A photo of your window (with some of the room visible)
  • Your preferences, ideas or any inspiration
  • Measurements if available

Our decorators will prepare a personalised proposal along with a quotation

and fabric suggestions tailored to your space.

Option 2 — Use the Free iDESCU App

Available on Google Play and App Store

With the app, you can:

  • Take a photo of your window
  • Preview curtains, blinds & fabrics directly on the image
  • Explore styles, patterns and colours in seconds
  • Get an instant price quote
  • Order your chosen design straight from the app

Need help while using the app?
Tap the Call icon to connect with a consultant instantly. With your permission, we can view the project preview and guide you step-by-step.

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